In Conflict Resolution and Confrontation Skills the learner applies the skills and tools necessary to deal with conflict and confrontation in the workplace. The learner will identify the major causes of conflict, develop a working plan of action to confront difficult situations, and establish guidelines for gaining resolution to difficult situations. The learner will build greater personal skill and confidence in their ability to deal with conflict in their personal and professional life.
Pre-Requisites
There are no Pre-Requisites
Classes
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Conflict Resolution and Confrontation Skills (62393)
Your Choice
Ashland
10/22/2024 - 12/10/2024
Days & Times:
Tues: 5:30 PM - 7:20 PM
Facility:
209 ITV Lab Ashland
Instructor:
Christy Kobernick
Tuition:
$164.20
Status:
Closed
Seats Available:
N/A
-
Conflict Resolution and Confrontation Skills (62392)
Your Choice
New Richmond
10/22/2024 - 12/10/2024
Days & Times:
Tues: 5:30 PM - 7:20 PM
Facility:
1306 ITV Classroom New Richmon
Instructor:
Christy Kobernick
Tuition:
$164.20
Status:
Closed
Seats Available:
N/A
-
Conflict Resolution and Confrontation Skills (62394)
Your Choice
Online
10/22/2024 - 12/10/2024
Days & Times:
Tues: 5:30 PM - 7:20 PM
Facility:
ONLINE
Instructor:
Christy Kobernick
Tuition:
$164.20
Status:
Closed
Seats Available:
N/A
-
Conflict Resolution and Confrontation Skills (62459)
Your Choice
Rice Lake
10/22/2024 - 12/10/2024
Days & Times:
Tues: 5:30 PM - 7:20 PM
Facility:
130 ITV Lab Rice Lake
Instructor:
Christy Kobernick
Tuition:
$164.20
Status:
Closed
Seats Available:
N/A
-
Conflict Resolution and Confrontation Skills (62460)
Your Choice
Superior
10/22/2024 - 12/10/2024
Days & Times:
Tues: 5:30 PM - 7:20 PM
Facility:
312 Superior Huddle Room
Instructor:
Christy Kobernick
Tuition:
$164.20
Status:
Closed
Seats Available:
N/A
-
Conflict Resolution and Confrontation Skills (21361)
Online
Online
1/20/2025 - 3/14/2025
Days & Times:
Mon, Tues, Wed, Thurs, Fri: 7:00 AM - 7:30 AM
Facility:
ONLINE
Instructor:
Christy Kobernick
Tuition:
$164.20
Status:
Active
Seats Available:
18
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Legal Issues for Supervisors
Undergraduate | 3 Credits
CATALOG #10196134
Provides an overview of the general legal responsibilities of an organization. Analyzes the current employment laws in the U.S. and their impact on employer/employees. Examines the supervisor's role in dealing with harassment in the workplace. Compares how appeals can be addressed in both union and nonunion environment.
New Richmond, Online
Fall 2024
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Safety in the Workplace
Undergraduate | 3 Credits
CATALOG #10196136
An introduction to safety and loss prevention in the workplace with an emphasis on the supervisor's responsibility for maintaining a safe, productive environment. Students will study safety concepts, hazard controls, developing safety and health programs, and federal- and state-mandated regulations.
Offered Collegewide
Spring 2025
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Contemporary Business for Supervisors
Undergraduate | 2 Credits
CATALOG #10196145
In this course, you will review how the basic management styles affect the people, processes, and profitability of a business. You will also learn how to balance the organization's needs for profits with employees' basic needs within a global context. You will review and study the basic concepts and the supervisor's role regarding return on investment, return on equity, profit centers, financial statements, and overall departmental operations.
Offered Collegewide
Fall 2024
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Applied Supervision
Undergraduate | 2 Credits
CATALOG #10196170
This course emphasizes application of advanced principles of supervision and project management. These principles include planning and organizing; implementation and control; and assessment. Learners are provided the opportunity to design and complete supervisory projects. Beginning with the fundamentals and extending to application, this course allows learners to undertake improvement projects within their workplace. PREREQUISITE: students must be enrolled in the Leadership Development program and have completed 40 credits.
Online
Spring 2025
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Project Management
Undergraduate | 3 Credits
CATALOG #10196188
In Project Management, the learner applies the skills and tools necessary to design, implement, and evaluate formal projects. Each learner will demonstrate the application of the role of project management, developing a project proposal, use of relevant software, working with project teams, sequencing tasks, charting progress, dealing with variations, budgets and resources, implementation, and assessment.
Offered Collegewide
Fall 2024, Spring 2025
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Team Building and Problem Solving
Undergraduate | 3 Credits
CATALOG #10196189
In Team Building and Problem Solving, the learner applies the skills and tools necessary to facilitate problem solving in a team environment. Each learner will demonstrate the application of the benefits and challenges of group work, necessary roles in a team, stages of team development, different approaches to problem solving, consensus, systematic process of problem definition, data acquisition, analysis, developing alternative solutions, solution implementation, evaluation, and documentation.
Offered Collegewide
Fall 2024, Spring 2025
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Leadership Development
Undergraduate | 3 Credits
CATALOG #10196190
In Leadership Development, the learner applies the skills and tools necessary to fulfill his/her role as a modern leader. Each learner will demonstrate the application of evaluating leadership effectiveness and organization requirements, individual and group motivation strategies, implementing mission and goals, ethical behavior, personal leadership style and adaptation, impacts of power, facilitating employee development, coaching, managing change, and effective conflict resolution.
Online, Rice Lake, Superior
Fall 2024
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Supervision
Undergraduate | 3 Credits
CATALOG #10196191
In Supervision, the learner applies the skills and tools necessary to perform the functions of a frontline leader. Each learner will demonstrate the application of strategies and transition to a contemporary supervisory role including day-to-day operations, analysis, delegation, controlling, staffing, leadership, problem solving, team skills, motivation, and training.
Offered Collegewide
Fall 2024, Spring 2025
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Managing for Quality
Undergraduate | 3 Credits
CATALOG #10196192
In Managing for Quality, the learner applies the skills and tools necessary to implement and maintain a continuous improvement environment. Each learner will demonstrate the application of a personal philosophy of quality, identifying all stakeholder relationships, meeting/exceeding customer expectations, a system-focused approach, using appropriate models and tools, managing a quality improvement project, and measuring effectiveness of continuous improvement activities.
Offered Collegewide
Spring 2025
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Customer Service
Undergraduate | 1 Credit
CATALOG #10196108
This course examines customer service as it relates to organizational quality. It addresses service models for internal and external customers, systems and strategies applied to customer service, and tools and techniques for gathering customer feedback and handling complaints.
Online
Fall 2024
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Personal Skills for Supervisors
Undergraduate | 3 Credits
CATALOG #10196164
In Personal Skills for Supervisors, the learner applies the skills and tools necessary to deal with the time management, stress, and related challenges to a supervisor. Each learner will demonstrate the application of time management techniques, personal planning, continuous learning, valuing rights and responsibilities of others, effective communication, assertiveness, and dealing effectively with stress.
Offered Collegewide
Fall 2024, Spring 2025
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Organizational Development
Undergraduate | 3 Credits
CATALOG #10196168
In Organizational Development, the learner applies the skills and tools necessary to effectively deal with organization behavior and change. Each learner will demonstrate the application of the impacts of globalization on an organization, dealing with organization culture, dealing with change and future challenges affecting the total organization, organization decision making, vision, goals, performance management and planning, and the role of organization structure.
Offered Collegewide
Spring 2025
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Ethics in Business
Undergraduate | 3 Credits
CATALOG #10196199
This course will focus on business practices from an ethical point of view. The student will examine such topics as morality/ethical theory, utilitarianism, Kantian ethics, justice and the market system, whistle blowing, trade secrets/conflict of interest, privacy, advertising, product safety, corporate social responsibility, international business.
Offered Collegewide
Fall 2024
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Strategic Planning
Undergraduate | 1 Credit
CATALOG #10196157
Analyze current business strategy, recognize trends, develop vision and mission statements, identify benchmarks, measure business against benchmarks, recommend future directions.
Online
Fall 2024, Spring 2025
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Grant Writing and Management
Undergraduate | 2 Credits
CATALOG #10196123
An introductory course designed to familiarize students to the language of grants. Specific topics include proposal development, funding sources and processes, writing grant proposals, creating budgets, developing effective evaluation tools, and managing grant funds.
Online
Fall 2024
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Fundraising and Event Planning
Undergraduate | 3 Credits
CATALOG #10196127
In this course students will deepen their understanding of raising funds in the nonprofit sector. Students learn about event planning and budgeting, income projections and ticketing, marketing outreach, food and beverage, and logistics management. Students will also categorize the various types of strategic tools currently used in conjunction with social media to increase fundraising campaigns.
Online
Spring 2025
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Fundamentals of Nonprofit Management
Undergraduate | 3 Credits
CATALOG #10196131
An introductory course aimed at providing an overview of the essential functions of a nonprofit organization. In this course students are introduced to the fundamentals of effective mission and vision statements, strategic planning, operations management, Board development, and budgeting.
Online
Fall 2024, Spring 2025
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Dynamics of Board Relations
Undergraduate | 1 Credit
CATALOG #10196149
A dynamic course that focuses on developing a cohesive and strategic board of directors. Topics include defining the role of the board, strengthening the working relationship between staff members and board members, and organizing and facilitating effective meetings.
Online
Fall 2024
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Managing Volunteers
Undergraduate | 2 Credits
CATALOG #10196158
Successful management of volunteers is critical to a nonprofit organization. This investigative course is intended to prepare students to assume roles as volunteer program leaders and managers, or to improve their skills in existing roles with volunteer organizations. The fundamental design of the course is based on learning through critical thought in and about leadership and management roles with volunteers.
Online
Fall 2024
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Nonprofit Field Experience
Undergraduate | 1 Credit
CATALOG #10196159
This course is designed to provide students with a hands-on experience to practice the tasks and duties typically performed in a nonprofit organization. PREREQUISITE/COREQUISITE: a minimum of 7 credits of the following courses: 10196123 Grant Writing and Management, 10196127 Fundraising and Event Planning, 10196131 Fundamentals of Nonprofit Management, 10196149 Dynamics of Board Relations, or 10196158 Managing Volunteers.
Online
Spring 2025