Simulates handling patients and employees, applying customer service skills, and the use of computers in a medical/clinical setting. Hands-on experience in scheduling appointments, work in electronic medical records, establishing a fee schedule, and practice management. Utilizes Microsoft Office software, electronic billing software, electronic medical record software, telephone systems, internet, fax and e-mail. PREREQUISITE: 10160143 Medical Office Procedures and Customer Service.
Pre-Requisites
Medical Office Procedures and Customer Service
Medical Office Procedures and Customer Service
Classes
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Medical Office Administration (62421)
Online
Online
8/26/2024 - 12/16/2024
Days & Times:
Mon, Tues, Wed, Thurs, Fri: 7:00 AM - 7:30 AM
Facility:
ONLINE
Instructor:
Anne Gonske
Tuition:
$482.60
Status:
Closed
Seats Available:
N/A
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Medical Office Administration (21420)
Your Choice
Ashland
1/20/2025 - 5/14/2025
Days & Times:
Mon, Wed: 9:00 AM - 11:20 AM
Facility:
207 Computer Lab Ashland
Instructor:
Denise Kontny
Tuition:
$482.60
Status:
Active
Seats Available:
4
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Medical Office Administration (21421)
Your Choice
New Richmond
1/20/2025 - 5/14/2025
Days & Times:
Mon, Wed: 9:00 AM - 11:20 AM
Facility:
1309 Computer Lab NR
Instructor:
Denise Kontny
Tuition:
$482.60
Status:
Active
Seats Available:
7
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Medical Office Administration (21422)
Your Choice
Online
1/20/2025 - 5/14/2025
Days & Times:
Mon, Wed: 9:00 AM - 11:20 AM
Facility:
ONLINE
Instructor:
Denise Kontny
Tuition:
$482.60
Status:
Active
Seats Available:
17
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Medical Office Administration (21423)
Your Choice
Rice Lake
1/20/2025 - 5/14/2025
Days & Times:
Mon, Wed: 9:00 AM - 11:20 AM
Facility:
213 Computer Lab Rice Lake
Instructor:
Denise Kontny
Tuition:
$482.60
Status:
Active
Seats Available:
8
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Medical Office Administration (21424)
Your Choice
Superior
1/20/2025 - 5/14/2025
Days & Times:
Mon, Wed: 9:00 AM - 11:20 AM
Facility:
323 Superior Business Classroo
Instructor:
Denise Kontny
Tuition:
$482.60
Status:
Active
Seats Available:
4
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Business Law
Undergraduate | 3 Credits
CATALOG #10105125
Business Law provides the student with a working knowledge of the legal system, business ethics, and essentials of contracts. Students gain knowledge in logical and analytical thinking, and are encouraged to challenge legal issues and defend their point of view.
New Richmond, Online
Fall 2024, Spring 2025
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Medical Externship
Undergraduate | 1 Credit
CATALOG #10105160
An externship is actual work experience in a medical office which provides the student with a variety of tasks. The sites are usually clinics or hospitals but can be other medical-related offices as well. The instructor and student will work together to secure an externship which will be acceptable to all parties. PREREQUISITE: Prior to enrolling in this course, students must have successfully completed or are in good standing in all program courses and have the approval of program faculty. Criminal Background checks will be required for this course.
Offered Collegewide
Fall 2024, Spring 2025
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Business Internship
Undergraduate | 3 Credits
CATALOG #10105175
Internship is designed to provide students with on-the-job experiences in actual work situations. These experiences strengthen student competencies through participation in a wide variety of occupational experiences, ranging from routine assignments to specialized work-related duties. Instructor approval is required prior to enrolling in this course.
Online
Fall 2024, Spring 2025
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Entrepreneurship
Undergraduate | 3 Credits
CATALOG #10145101
This course is designed to develop the planning, organizing, financing, and management functions needed to start a small business. Included are research methods and identification of the resources to create, develop, and implement solutions to problems. Students will also develop appropriate strategies to initiate or maintain a small business.
Online
Spring 2025
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Introduction to Business
Undergraduate | 3 Credits
CATALOG #10105100
This is an introductory course designed to develop an understanding of the activities, functions, and principles of business enterprises. The course helps to gain insight into the responsibilities and challenges of operating a business. Emphasis is on the interaction of the various functions required to operate businesses of all sizes. Specifically, the areas of business trends, ownership models, leadership, human resources, marketing, information management, and finance will be explored.
Offered Collegewide
Fall 2024, Spring 2025
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Human Resource Management
Undergraduate | 3 Credits
CATALOG #10116100
In Human Resource Management, the learner applies the skills and tools necessary to effectively value and apply employees' abilities and needs to organization goals. Each learner will demonstrate the application of the supervisor's role in contemporary human resources management, impacts of EEOC, writing job descriptions, recruitment, selection, conducting job interviews, orientation, developing policies and procedures, training, performance management, employee counseling and development, and effective use of compensation and benefit strategies. It is recommended that the learner have experience using a PC/MAC, using the MS Windows operating systems and software suite, browsing Web pages, downloading files, using e-mail, and exchanging files prior to enrolling in this course.
Offered Collegewide
Fall 2024, Spring 2025
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Introduction to Payroll and HRIS
Undergraduate | 3 Credits
CATALOG #10116101
In keeping in line with electronic recordkeeping, human resources and payroll have followed suit. Tracking employee information and payroll transactions is handled efficiently and securely using human resources information systems and payroll software. The learner will come to understand how this type of software works. Payroll calculation will be highly emphasized taking into account all the federal and state laws and filing requirements.
Offered Collegewide
Spring 2025
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Employment Law
Undergraduate | 3 Credits
CATALOG #10116102
Course examines employment, labor and social issues in the work environment through the laws that govern the employer/union and employer/employee relationships. Topics explored include: unemployment compensation; workers’ compensation; hiring and firing practices; sexual harassment in the workplace; the Americans with Disabilities Act; and the intricacies of federal and Wisconsin equal employment opportunity laws. Students will use in-depth case analyses, oral presentation, and debates. PREREQUISITE: 10116100 Human Resource Management.
Offered Collegewide
Spring 2025
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Compensation Management
Undergraduate | 3 Credits
CATALOG #10116103
Compensation encompasses the remuneration issues of employment. It will cover all aspects of wage and salary administration including job design, job analysis, pay range development, salary surveys, bonus programs, state and federal compensation law and performance management in regards to pay practices. PREREQUISITE: 10116100 Human Resource Management.
Offered Collegewide
Spring 2025
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Recruitment and Selection
Undergraduate | 3 Credits
CATALOG #10116104
Getting the right employees in the right job is really an art. Learn the methods of recruitment used to attract employees to your organization. Once recruitment takes place, then selection of the most suitable candidate for an opening takes place. This process is highly governed by state and federal law which must be learned and used as the basis for lawful selection of employees. PREREQUISITE: 10116100 Human Resource Management.
Ashland, Online, Rice Lake
Fall 2024
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Employee Relations and Labor Law
Undergraduate | 2 Credits
CATALOG #10116105
The course provides students with both the common and complex issues related to human behavior in the workplace as it relates to employee relations, state and federal mandates and laws. In-depth examination of relationships among workers, management, laws and government are the major focus of this course. PREREQUISITE: 10116100 Human Resource Management.
Ashland, Online, Rice Lake
Fall 2024
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Onboarding and Training
Undergraduate | 3 Credits
CATALOG #10116106
The onboarding and training course prepares participants to be able to orient, train and take new hires through the onboarding process so they have the greatest opportunity to be successful, productive employees in the workplace. Key topics are: training and development, delivery techniques, assessing employee strengths, and methods to determine where employees may focus talent improvement processes. Course will also explore the value of engaging in company culture including techniques for success within that culture. PREREQUISITE: 10116100 Human Resource Management.
Online, Rice Lake
Fall 2024
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Benefit Administration
Undergraduate | 3 Credits
CATALOG #10116107
With the ever changing health care laws, this benefits course will address the evolution of benefit offerings in health insurance as well as the other benefit areas. Taking the total reward approach, other topics to be covered include dental insurance, disability insurance, paid time off, government mandated benefits and optional work arrangements. PREREQUISITE: 10116100 Human Resource Management.
Offered Collegewide
Spring 2025
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Human Resource Capstone
Undergraduate | 3 Credits
CATALOG #10116108
The Human Resource Capstone course emphasizes application of advanced principles of human resource management. These principles include the application of the EEOC regulations, recruitment and selection, orientation and training, payroll and benefit administration, interpersonal skills management and business management. Learners are required to design and complete a human resource management project that begins with the fundamentals and extends to application within their workplace. NOTE: This course is only offered in spring term COREQUISITES: 10196145 Contemporary Business for Supervisors, 10116101 Introduction to Payroll and HRIS, 10116106 Onboarding and Training, 10116107 Benefit Administration, 10116103 Compensation Management, 10196199 Ethics in Business, 10116102 Employment Law, and 10196138 Conflict Resolution and Confrontation Skills
Online
Spring 2025
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Medical Office Procedures and Customer Service
Undergraduate | 2 Credits
CATALOG #10160143
This course develops professional skills and attitudes needed in a medical business environment. Skills developed include an ability to communicate effectively with patients and other medical office staff, manage time effectively, schedule patients, greet patients, use the telephone properly, process mail, apply ergonomics and office safety, and use medical computer software efficiently.
Offered Collegewide
Fall 2024, Spring 2025
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Medical Insurance Claims
Undergraduate | 4 Credits
CATALOG #10160134
This course presents common health insurance terminology and selected private and government insurance coverages. Students are introduced to basic principles of disease coding and procedural coding from the physician/provider perspective and follow the life cycle of the medical insurance claim with the aim of accurate and efficient reimbursement for services provided. This is not for experienced coders. PREREQUISITE: 10501101 Medical Terminology.
Online
Fall 2024, Spring 2025
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Medical Administrative Practice
Undergraduate | 4 Credits
CATALOG #10160145
Medical Administrative Practice is a capstone course for the Medical Administrative Professional degree, which brings together skills and knowledge learned in other classes and applies them in decision-making situations and in completing job tasks. This course provides the student with the training required to keep consistent with computer software that is used in the billing areas of the medical office. Topics covered are medical office procedures, practice management, basic billing skills and billing collection via real-life activities and simulations. Upon completion, students should be able to demonstrate the skills necessary to work in the medical office. PREREQUISITE: 10160140 Medical Office Administration COREQUISITE: 10160134 Medical Insurance Claims
Online
Fall 2024, Spring 2025
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Patient Billing/Reimbursement
Undergraduate | 3 Credits
CATALOG #10160142
Emphasizes insurance preparation and reimbursement of claims to Commercial, Medicare, Medicaid and Worker’s Compensation. Applies ICD, CPT and HCPCS coding resources to complete CMS 1500 and CMS 1450 insurance claims. Computerized billing software will be utilized throughout the course. PREREQUISITE: 10160134 Medical Insurance Claims.
Offered Collegewide
Fall 2024, Spring 2025
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Medical Documentation Essentials
Undergraduate | 3 Credits
CATALOG #10160135
This course is designed to expand the student's medical vocabulary and develop skill in keyboarding, formatting, editing, storing, and printing medical documents. Emphasis is placed on speed building and accuracy improvement. PREREQUISITES: 10501101 Medical Terminology and 10103184 Advanced Document Applications
Offered Collegewide
Fall 2024, Spring 2025